Privacy Policy

Thank you for selecting Chronovima ("we," "our," or "us") as your preferred shopping destination. This Privacy Policy is designed to elucidate how we gather, use, disclose, and safeguard your personal information when utilizing our website and services.

1. Information Collection:

We collect personal information directly from you when you use our services. This may encompass:

  • Contact information (e.g., name, email address, shipping address, phone number).
  • Payment and billing details (e.g., credit card information, billing address).
  • Order specifics (e.g., purchased products, order history).
  • Communications and correspondence (e.g., emails, messages, feedback).

2. Use of Your Information:

We employ your personal information for various purposes, including:

  • Processing and fulfilling your orders.
  • Corresponding with you regarding your orders and inquiries.
  • Providing customer support and resolving issues.
  • Sending transaction-related emails, such as order confirmations and shipping notifications.
  • Distributing promotional and marketing communications if you've opted in to receive them.
  • Analyzing and enhancing our website, services, and customer experiences.
  • Complying with legal obligations and preventing fraud.

3. Information Sharing:

We may share your personal information with:

  • Third-party suppliers and service providers aiding in order fulfillment, payment processing, and product delivery.
  • Legal and regulatory authorities when obligated to comply with applicable laws, regulations, or legal requests.
  • Business partners and affiliates for marketing and promotional purposes if you've provided consent.

4. Cookies and Tracking Technologies:

We utilize cookies and similar tracking technologies to gather information about your browsing and shopping behaviors, enhancing your user experience. You can manage cookie preferences through your browser settings.

5. Security:

While we implement reasonable measures to safeguard your personal information, complete security cannot be guaranteed due to the nature of internet transmission.

6. Your Choices:

Manage communication preferences by unsubscribing from marketing emails or contacting our customer support team. You may also have the right to access, correct, or delete your personal information. To exercise these rights or inquire about your information, please contact us using the provided information.

7. Children's Privacy:

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us for prompt removal.

8. Changes to this Privacy Policy:

We may periodically update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Your continued use of our services post-updates constitutes acceptance of the revised Privacy Policy.

9. Contact Us:

For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us.